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Privacy and Cookie Policy

Last updated: [7.07.26]

 


 

Privacy Policy

1. Who we are

This policy explains how WASHED ("we", "us", "our") collects and uses your personal data when you visit washedofficial.com or buy from us. We are the data controller. For any privacy question, contact us at [privacy@washedofficial.com] (or [hello@washedofficial.com]).

2. The information we collect

  • You give us: name, email, phone, delivery and billing address, order and subscription details, and anything you send via our contact, wholesale or affiliate forms.

  • Collected automatically: device and browser information, IP address, and how you use the Site, gathered via cookies and similar technologies (see the Cookie Policy below).

  • Payment information: card and payment details are collected and processed securely by our payment providers. We do not store full card numbers.

3. How and why we use it

  • To process and deliver your orders and manage subscriptions (to perform our contract with you).

  • To provide customer support and respond to enquiries (contract / legitimate interests).

  • To send marketing where you have consented, and to tailor offers (consent / legitimate interests).

  • To operate, secure and improve the Site and prevent fraud (legitimate interests).

  • To meet legal and accounting obligations (legal obligation).


Legal bases under UK GDPR: performance of a contract, consent, legitimate interests, and legal obligation.

4. Who we share it with (our processors)

We share personal data only with trusted providers who help us run WASHED, under contract and only as needed. The tools we use are:


Service

What it's used for

Data involved

Shopify

Store platform, hosting, checkout, order management

Contact, address, order and account data

[Shopify Payments / payment providers]

Processing payments

Payment and contact data

Klaviyo

Email marketing and notifications

Name, email, engagement data

[Courier / fulfilment provider]

Delivering your orders

Name, address, contact

[Analytics tool, e.g. Google Analytics]

Understanding site usage

Usage/cookie data

[Advertising pixels, e.g. Meta, TikTok]

Measuring and personalising ads

Usage/cookie data

[Add any other installed apps here]

[purpose]

[data]


We may also disclose data where required by law, or to protect our rights.

5. International transfers

Some providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as UK adequacy regulations or International Data Transfer Agreements) to protect your information.

6. How long we keep it

We keep personal data for as long as needed to provide our service and to meet legal, tax and accounting requirements, after which it is securely deleted or anonymised.

7. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent at any time. To exercise any of these, email [privacy@washedofficial.com]. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

8. Marketing

Where you have opted in, we may send you marketing by email. You can unsubscribe at any time using the link in any email or by contacting us.

9. Children

Our Site and products are intended for adults. We do not knowingly collect data from anyone under 16.

10. Changes

We may update this policy from time to time. The current version is always published on the Site.


Contact: [privacy@washedofficial.com] · WASHED - home and laundry.


 


 

Cookie Policy

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They help sites work, remember your preferences, and understand how they are used. We also use similar technologies such as pixels and local storage.

2. How to control cookies

When you first visit, our consent banner lets you accept or reject non-essential cookies. You can change your choice at any time via [the "Cookie preferences" link in our footer / your browser settings]. Essential cookies cannot be switched off as the site needs them to function. Blocking some cookies may affect how the Site works.

3. The cookies we use

Category

Purpose

Examples of providers

Strictly necessary

Core site and secure checkout; cannot be disabled

Shopify

Functional

Remember preferences and improve experience

Shopify

Analytics

Understand how the Site is used so we can improve it

[Shopify analytics / Google Analytics]

Marketing

Measure and personalise advertising

[Meta, TikTok, Google.]

Email

Track engagement with our emails

Klaviyo


(Update the provider examples to match the processor table in the Privacy Policy.)

4. Consent and your data

Managing cookies here controls tracking technologies. For how we handle the personal data collected, see our Privacy Policy above.


Last updated: [date]. Questions: [privacy@washedofficial.com].